Privacy Policy

Effective Date: May 2026

BeninMed (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect personal information including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Insurance or medical-related information voluntarily submitted

  • Appointment request details

  • Concierge membership inquiries

  • Device/browser information

  • IP address and website usage data

Information may be collected when you:

  • Fill out a contact form

  • Schedule an appointment

  • Request information

  • Communicate with our office

  • Subscribe to updates or SMS notifications

How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Respond to inquiries

  • Provide patient support

  • Send appointment reminders

  • Send follow-up communications

  • Send billing or account notifications

  • Improve our services and website experience

  • Communicate regarding concierge membership services

We do not sell your personal information.

SMS Messaging & Communications

SMS Consent

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

Phone numbers obtained during the SMS consent process are used solely for communications related to BeninMed services.

Types of SMS Communications

If consent has been provided, SMS communications from BeninMed may include:

  • Appointment reminders

  • Follow-up messages

  • Scheduling confirmations

  • Billing notifications

  • Concierge membership updates

  • Patient care communications

Example:

“Thank you for contacting BeninMed. We have received your inquiry and a member of our team will contact you shortly. Reply STOP to opt out at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. Patients may receive up to 10 SMS messages per week related to appointments, billing, scheduling, or account status.

Standard Messaging Disclosures

  • Message and data rates may apply.

  • Message frequency may vary.

  • You may opt out at any time by replying “STOP.”

  • For assistance, reply “HELP” or contact us directly.

Opt-In Methods

Users may opt in to receive SMS communications from BeninMed by:

  • Completing a website form

  • Checking the SMS consent checkbox

  • Providing verbal consent

  • Enrolling in concierge services

Opt-Out Methods

You may opt out of SMS communications at any time by replying “STOP” to any message.

You may also contact our office directly to request removal from SMS communications.

Website Form Disclosure

If your website includes forms collecting phone numbers, the following disclosure should appear directly beneath the form checkbox:

“By checking this box, I consent to receive SMS messages from BeninMed related to appointments, patient care, billing notifications, and follow-up communications. Reply STOP to opt out at any time. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary.”

The SMS consent checkbox must:

  • Be optional

  • Not be pre-checked

  • Be separate from other consents

Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes.

We may share information with service providers or partners strictly as necessary to operate our business, process communications, or comply with legal obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse.

However, no online transmission or storage system can be guaranteed to be 100% secure.

Cookies & Website Analytics

Our website may use cookies or analytics tools to improve website functionality and user experience.

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

HIPAA Notice

If applicable, medical and health-related information may also be governed by federal and state healthcare privacy laws, including HIPAA.

Contact Information

BeninMed
9250 Glades Road Suite 108
Boca Raton, FL 33434

Phone: (844) 372-3646
Email: info@beninmed.com

Terms & Conditions

By using this website or communicating with BeninMed, you agree to these Terms & Conditions.

  • Information provided on this website is for informational purposes only and does not constitute medical advice.

  • Communications through the website do not establish a doctor-patient relationship until formally accepted by the practice.

  • Users agree not to misuse the website or submit false information.

  • BeninMed reserves the right to modify website content, services, or policies at any time without notice.

For questions regarding these Terms & Conditions or Privacy Policy, please contact our office directly.